TRAINING AND SUPPORT
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Training and ongoing support

Training and Support.

We train your team to run its own website, and we stay on hand to support it after launch.

Our work doesn't stop at launch. We run structured training for beginners and experienced web professionals alike. Through a support retainer or managed hosting, we also keep your site maintained, so your team knows how to update it and who to call when something needs attention.

Detailed writeout

Our Process Framework.

Training

We train all types of users to get the most from the sites we build. Our curriculum draws on experience from many web projects, and we tailor it to your team's needs.

Advice and Diagnostics

We can troubleshoot a whole project installation or diagnose a specific issue. Our engineers also advise on best practices in security, migration, performance tuning, module development and architecture.

Security and Configuration

When we manage your hosting, security updates are part of the package. We can also adjust content types, blocks and views, so your team can focus on new features and content.

Support Retainer

Clients on a retainer have our senior developers handle any issues that arise. The retainer also covers ongoing, agile development, with help on planning, continuous development, performance and analytics.

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